Unfortunately I cannot properly rate this hotel. We arrived in Montreal extremely tired and hungry after an overseas flight was delayed and we missed the last connection of the night. I booked the Marriott Residence Inn at the last minute, but we mistakenly got off the airport shuttle bus at the Courtyard Marriott. The hotels share a shuttle bus. Due to the computer system being down, we were unable to properly check in and did not discover we were at the wrong hotel until morning. Much appreciated the staff letting us get into the room before the computers were sorted out. But perhaps the shuttle bus driver could give more info to passengers as he is dropping them off.
Suzanne
2022年10月
I had a problem with a night front-desk clerk while check-in, but next morning I had a chance to meet Mrs Ana Oliveira (General manager assistant) - and everything was fixed in 3 minutes!!!! Mrs Ana Oliveira is a HIGHLY-PROFESSIONAL person and a beautiful woman! Thank you, Mrs Oliveira for everything you've done for me! Besides, breakfast is really good and employees in restaurant are VERY smily and nice!
Konstantin
2023年8月
We had to book here on a spur of the moment change and had to be close to the airport. We were delighted with the size of our room, the friendliness of the front desk staff, and the breakfast was excellent! The oatmeal bar was a great treat from packaged oatmeal!
Maureen
2022年10月
Our room was excellent. The bed was very comfortable. Staff were extremely friendly.
Cleveland
2022年7月
Spacious room for our weather related and unplanned travel delay. Clean and comfy. The suite option was perfect for our family of four, especially given we were further delayed and had to hang out for several more hours. We had the space to do so.
Kellie
2022年2月
The room was able to accommodate my family of 3 and also my son's family of 3 which included my 1 year old grandson, I really liked that part. The housekeeper was very nice and did really well when she was requested. The swimming pool was the best, we live where there is none and having my 10 year old swim per day was excellent. The parking was also very convenient.
Elsie
2022年5月
Our room was clean, spacious and very comfortable. Excellent staff.
Cleveland
2022年7月
The hotel was excellent, comfortable, clean and surprisingly luxurious bathroom. Breakfast was very good for the value.
Faizaan
2023年9月
The breakfast was excellent. The ladies at the breakfast were very kind and helpful. They went beyond with their customer service.
Sholina
2022年4月
I loved the layout of the room, felt like all spaces were used accordingly. Didn't feel like there were any unused spaces.
Oakes
2021年11月